SHIPPING POLICY

SHIPPING POLICY

Thank you for visiting and shopping at Simple Edit.

Shipping Rates & Delivery

  • Free standard shipping on all orders over $99

  • Orders under $99 incur shipping fees, calculated at checkout based on weight and destination

  • Estimated delivery time is 1–5 business days, depending on your location

  • Please allow additional time for potential carrier or seasonal delays

Once an order has shipped, it cannot be canceled or modified.
Orders that have already been processed or shipped are subject to our Return Policy.

Order Processing

  • Orders placed before 11:00 AM PST are typically shipped the same business day

  • Orders placed after 11:00 AM PST, on weekends, or on holidays will be processed the next business day

  • If there is a significant delay in shipment, we will notify you via email

Shipping Carriers

  • We ship via USPS or UPS, selectable at checkout

  • Available shipping options may vary based on order contents and destination

  • Once your order ships, you will receive a confirmation email with tracking information

Missing or Delivered-but-Not-Received Packages

If tracking shows your package as delivered but you are unable to locate it, please follow the steps below:

  • Allow up to 48 hours, as carriers may occasionally mark packages as delivered prior to final drop-off

  • Check with household members, building management, or neighbors for possible mis-delivery

  • Review alternate delivery locations around your address

  • Contact the local carrier facility to request an investigation if necessary

  • Contact us for further assistance if the package is still missing

If your order shows shipped but the tracking information has not updated for more than 5 business days, please contact us so we can review the shipment and assist where possible.

Please monitor your tracking information carefully once it is sent.
Due to increased package theft, we strongly recommend adding delivery instructions such as
“Do not leave package unattended” if your delivery location is not secure.

All missing or lost packages must be reported to us within 7 days of the delivery date so we can assist with filing a carrier claim as efficiently as possible.
Please note that an online affidavit is required to validate the missing package. Once the claim is reviewed and approved, a replacement will be issued.

While delivery is managed by third-party carriers, situations marked as delivered fall outside our direct control.  That said, we are always happy to support our customers and assist with next steps whenever possible.

Contact Us

For any shipping-related questions, please contact us at:
help@shopsimpleedit.com